Privacy Policy — jili77.ph

1. Introduction

jili77.ph operates as an online gaming and entertainment platform serving Filipino players across the Philippines — from Manila and Quezon City to Cebu, Davao, Makati, and beyond. As a data controller under the DPA, jili77.ph is responsible for ensuring that your personal data is handled lawfully, fairly, and transparently.

By registering an account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use jili77.ph.

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the Platform.

2. Personal Data We Collect

jili77.ph collects only the personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

• Identity Data: Full legal name, date of birth, nationality, gender, and government-issued ID details (e.g., Philippine passport number, SSS ID, PhilSys National ID, driver's license number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication settings.
• Financial Data: Payment method details (e.g., GCash mobile number, PayMaya / Maya account reference, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank), transaction history, deposit and withdrawal records.
• Gaming Data: Game history, wager amounts, win/loss records, session duration, and responsible gaming tool settings.
• Technical Data: IP address, device type, operating system, browser type and version, time zone, and platform access logs.
• Usage Data: Pages visited, features used, click-through patterns, and session activity on jili77.ph.
• Communications Data: Records of your correspondence with our support team, including live chat transcripts and email exchanges.

3. How We Collect Your Data

We collect personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated Technologies: Cookies, web beacons, pixel tags, and similar tracking technologies that collect technical and usage data when you access jili77.ph. See Section 7 for details.
• Third-Party Sources: Identity verification and fraud prevention service providers, payment processors, and, where applicable, publicly available sources used to verify your identity or detect suspicious activity.

4. How We Use Your Personal Data

jili77.ph processes your personal data for the following purposes:

• To create, verify, and manage your player account.
• To process deposits, withdrawals, and other financial transactions.
• To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under Philippine law.
• To provide customer support and respond to your inquiries.
• To administer bonuses, promotions, and loyalty programs.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To enforce our Terms & Conditions and other Platform policies.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To send you marketing communications about promotions and new features, where you have provided consent or where permitted by law. You may opt out at any time.
• To analyze Platform usage and improve our services, user experience, and game offerings.
• To comply with applicable laws, regulations, and orders from competent Philippine authorities, including PAGCOR.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jili77.ph processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you (i.e., providing gaming services, processing payments, managing your account).
• Legal Obligation: Processing required to comply with Philippine laws, including AML regulations, PAGCOR licensing requirements, and tax obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jili77.ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya / Maya, and Philippine banking partners, to facilitate deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist in verifying your identity and detecting fraudulent activity.
• Technology Service Providers: Cloud hosting, data analytics, and cybersecurity vendors who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where required by law or regulatory obligation.
• Legal and Professional Advisors: Lawyers, auditors, and accountants, where necessary for legal compliance or dispute resolution.

All third-party service providers are contractually required to process your data only for the specified purpose and to maintain appropriate security standards consistent with the DPA.

7. Cookies & Tracking Technologies

jili77.ph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality (e.g., session authentication, security tokens).
• Performance & Analytics Cookies: Help us understand how players use jili77.ph so we can improve performance and user experience.
• Functional Cookies: Remember your preferences (e.g., language, display settings) to personalize your experience.
• Marketing Cookies: Used to deliver relevant promotional content. These are only activated with your consent.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of jili77.ph.

8. Data Retention

jili77.ph retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. Specific retention periods include:

• Account and KYC Data: Retained for a minimum of five (5) years after account closure, in compliance with AML regulations and PAGCOR requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming History: Retained for a minimum of three (3) years.
• Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until consent is withdrawn, plus one (1) year thereafter.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

jili77.ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Multi-factor authentication options for player accounts.
• Regular security audits, vulnerability assessments, and penetration testing.
• Strict access controls ensuring that only authorized personnel can access personal data on a need-to-know basis.
• Employee training on data privacy and security obligations under the DPA.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili77.ph:

• Right to Be Informed: You have the right to know what personal data we collect, how it is used, and with whom it is shared.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days in accordance with the DPA.

11. Children's Privacy

jili77.ph is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. In compliance with Philippine law and PAGCOR regulations, participation in online casino gaming is restricted to persons aged 21 and above.

If we become aware that personal data has been collected from a person under 21 without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jili77.ph, please notify us immediately at [email protected].

12. Cross-Border Data Transfers

In the course of providing our services, your personal data may be transferred to and processed in countries outside the Philippines, for example where our technology service providers or game content partners are located. Where such transfers occur, jili77.ph ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act of 2012.

These safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries recognized as providing an adequate level of data protection. By using jili77.ph, you consent to such cross-border transfers subject to these safeguards.

13. Updates to This Privacy Policy

jili77.ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will update the effective date at the top of this page and, where practicable, notify registered players via the email address associated with their account or through an in-platform notification.

We encourage you to review this Privacy Policy periodically to stay informed about how jili77.ph protects your personal data. Your continued use of the Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our designated Data Protection Officer (DPO):

• DPO Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the jili77.ph Platform
• Response Time: Within 15 business days for data privacy requests

You also have the right to escalate unresolved privacy concerns to the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.